Office Depot Live Chat #1
I work. I have a job. I'm employed. I gotta pay the bills, you know? I have mouths to feed. Sometimes my job takes me on the road but more often than not I go into the office and I sit at my desk. I do the usual stuff. I send emails. I deliver work product. I sit on conference calls. Sometimes these conference calls drag on for hours. I have a short attention span so I often look for ways to entertain myself. On one of these occasions I went on the Office Depot live customer service chat to see if they could assist me with some shopping. What follows is a transcript of this online conversation (and yes this really happened):
Thomson : Hi, my
name is Thomson . It will be my pleasure to assist you today.
You: Hi Thomson
Thomson : Hi Scott
You: Is Thomson your last name? or first?
Thomson : Welcome to office depot
You: Do you ever go by Thom?
You: am I getting too informal?
Thomson : Sure, No problem at all
Thomson : It is my first name
You: That's a cool name!
Thomson : Thank you, Scott.
You: So Thom, I am a 78 year old man. I just retired
Thomson : Great!!!
You: Against the wishes of my family I am putting my nest egg in a new restaurant
You: as kind of a retirement activity
You: We bought everything to outfit the kitchen and the restaurant itself
You: but I am taking care of some odds and ends
You: I like to buy in bulk
Thomson : That would be great
You: One thing my grandson was saying is I need bathroom supplies
You: I don't think I need plungers in bulk
You: but my grandson says The urinal cakes will go quick
You: I don't know anything about these
You: I guess they are by the urinal and you have them as a snack after you go?
You: what flavors do you have?
You: can i buy a palette of them?
Thomson : Sure, Scott. I will check that for you
You: Hi Thomson
Thomson : Hi Scott
You: Is Thomson your last name? or first?
Thomson : Welcome to office depot
You: Do you ever go by Thom?
You: am I getting too informal?
Thomson : Sure, No problem at all
Thomson : It is my first name
You: That's a cool name!
Thomson : Thank you, Scott.
You: So Thom, I am a 78 year old man. I just retired
Thomson : Great!!!
You: Against the wishes of my family I am putting my nest egg in a new restaurant
You: as kind of a retirement activity
You: We bought everything to outfit the kitchen and the restaurant itself
You: but I am taking care of some odds and ends
You: I like to buy in bulk
Thomson : That would be great
You: One thing my grandson was saying is I need bathroom supplies
You: I don't think I need plungers in bulk
You: but my grandson says The urinal cakes will go quick
You: I don't know anything about these
You: I guess they are by the urinal and you have them as a snack after you go?
You: what flavors do you have?
You: can i buy a palette of them?
Thomson : Sure, Scott. I will check that for you
You: BTW please call me
Lieutenant, you can also call me Chief, Boss or Lieutenant Scott
You: I served in Nam and that's how my friends address me
You: and you seem like a good guy thom, a guy I could call my friend
Thomson : Sure, Lieutenant Scott.
You: so how about 'em urinal cakes? what flavors? and what quantities can I buy in?
Thomson : I am searching on it , Please bear with me
Thomson : Please have a look at the item Rochester Midland Non-Para Urinal Toss Block, Berry Scent, Blue, Pack Of 12 (Item# 604739)
Thomson : We do have pack of twelve
Thomson : This is the maximum quantity that we do carry at present
You: So it says berry scent
You: does it taste like berries too?
You: are these cakes good?
You: the whole eating in the bathroom thing kind of weirds me out
You: but my grandson says everyone has them
Thomson : Yes, That is very good it is the flavour
You: Amazing! I have a few other questions scribbled here let me type them out
You: in the meantime where are you located thom?
You: where is your office?
Thomson : I am really sorry, We do not have access to provide those kind of information, Lieutenant Scott.
You: I understand, wink wink
You: you're in an undisclosed location
You: you are obviously a valuable asset to office depot
You: we can't go giving out your address to everyone
You: you probably get a lot of fan mail, right?
You: you help people all the time
You: I am sure you get a lot of thank you notes with women's perfume on them
Thomson : Thank you , That is also true.
You: I knew it!
You: ok next question
Thomson : Sure, Go ahead.
You: My grandson was telling me about this new phone that was "blowin up" as the kids say it
You: the samsung galaxy note 7
You: If it is this popular, I figure, why not make this my primary work cell phone
You: Do you have any of those phones
You: I served in Nam and that's how my friends address me
You: and you seem like a good guy thom, a guy I could call my friend
Thomson : Sure, Lieutenant Scott.
You: so how about 'em urinal cakes? what flavors? and what quantities can I buy in?
Thomson : I am searching on it , Please bear with me
Thomson : Please have a look at the item Rochester Midland Non-Para Urinal Toss Block, Berry Scent, Blue, Pack Of 12 (Item# 604739)
Thomson : We do have pack of twelve
Thomson : This is the maximum quantity that we do carry at present
You: So it says berry scent
You: does it taste like berries too?
You: are these cakes good?
You: the whole eating in the bathroom thing kind of weirds me out
You: but my grandson says everyone has them
Thomson : Yes, That is very good it is the flavour
You: Amazing! I have a few other questions scribbled here let me type them out
You: in the meantime where are you located thom?
You: where is your office?
Thomson : I am really sorry, We do not have access to provide those kind of information, Lieutenant Scott.
You: I understand, wink wink
You: you're in an undisclosed location
You: you are obviously a valuable asset to office depot
You: we can't go giving out your address to everyone
You: you probably get a lot of fan mail, right?
You: you help people all the time
You: I am sure you get a lot of thank you notes with women's perfume on them
Thomson : Thank you , That is also true.
You: I knew it!
You: ok next question
Thomson : Sure, Go ahead.
You: My grandson was telling me about this new phone that was "blowin up" as the kids say it
You: the samsung galaxy note 7
You: If it is this popular, I figure, why not make this my primary work cell phone
You: Do you have any of those phones
Thomson : Yes, You can keep it as a primary phone
You: and you sell these in your store too?
Thomson : One moment please, I am checking on it
Thomson : Yes, We do sell the Samsung Galaxy Tab® 4 Tablet, 7" Screen, 1.5GB Memory, 8GB Storage, Android 4.4 KitKat, White Item # 492526
You: That's a tablet Thomson
Thomson : Yes, It is available in stores
You: I said the Galaxy NOTE 7
You: You tryin' to pull one over on me boy?
Thomson : Okay, Let me double check that
You: Can you accept gifts? I would love to fly you out to my grand opening of my restaurant
You: We can share some berry scented urinal cakes
You: everything, the whole trip - on me
You: I'll spare no expense
You: fly you first class
Thomson : I am sorry, We do carry Galaxy note 4 at present we do not carry Galaxy NOTE 7
You: I wonder why such a popular phone would be out of stock
You: anyway
You: What do you say
You: can I fly you out to my restaurant?
You: it's in new york city, the big apple
You: I'll put you up in the hotel chelsea
You: that's where sid vicious died of a tragic drug overdose, but don't worry
You: they cleaned up that mess a long time ago
Thomson : Sure, If I find some spare time, I will definitely visit you restaurant
You: You can even bring your best girl
You: Ok, what airport are you departing from?
You: I'll buy an open ended ticket
You: you can come whenever you want
Thomson : Sure, Thank you
Thomson : However I appreciate your goodness
Thomson : May I be of any further assistance?
You: Yes
You: I have a lot more questions
You: but before we get to those I am on United Airlines website
You: buyin your ticket
You: where are you departing from?
You: I don't need a day or time, just the location
Thomson : I am sorry, I will not be able to provide personal information through this chat system
You: my email address is ProppaGramma@gmail.com
You: please email me later
tonight
You: I'll make that all happen
You: Thom, I am not sure how to ask this question
You: But are you a robot?
Thomson : I am a chat agent and a real person
You: Thom, I had a few head injuries in the war, so I am going to have to ask this again, just to be sure
You: Were you sent from the future to kill me?
Thomson : No not at all
You: Phew, ok
You: what a relief
You: Now, listen
You: I want to recommend you for a promotion
You: do you have a unique employee ID
You: I can reference so i can recommend you
Thomson : You can have this chat transcript for reference
You: amaze balls!
You: ok Thom, now put yourself in my shoes
You: it's the end of the night
Thomson : You can share you experience and recommend me for a promotion once this chat session ends
You: you had a great night in the restaurant
You: you don't want to record all of the money you made because then you will have to pay taxes on it
You: I'll make that all happen
You: Thom, I am not sure how to ask this question
You: But are you a robot?
Thomson : I am a chat agent and a real person
You: Thom, I had a few head injuries in the war, so I am going to have to ask this again, just to be sure
You: Were you sent from the future to kill me?
Thomson : No not at all
You: Phew, ok
You: what a relief
You: Now, listen
You: I want to recommend you for a promotion
You: do you have a unique employee ID
You: I can reference so i can recommend you
Thomson : You can have this chat transcript for reference
You: amaze balls!
You: ok Thom, now put yourself in my shoes
You: it's the end of the night
Thomson : You can share you experience and recommend me for a promotion once this chat session ends
You: you had a great night in the restaurant
You: you don't want to record all of the money you made because then you will have to pay taxes on it
Thomson : Thank you
You: so what do you do? you have two books
You: the book you show the IRS
You: and the other book where you keep the real numbers
You: Do you have any ledgers
You: I will need 2
You: one for the real earnings, and one for the fake ones
Thomson : I am sorry, We do not carry any item like you described
You: understood, no ledgers
You: So my Grandson is a bit old school, do you have any abacuses
You: He says only losers use calculators
Thomson : Please have a look at the item Learning Resources® 2-Color Desktop Abacus, 1/2"H x 9 1/2"W x 8 1/2"D, Multicolor, Grades Pre-K - 8 Item # 321917
You: amazing!
You: Thomson, do you sell band aids with sponge bob on them?
You: I am also looking for a bean bag chair, but I don't want those tiny squishy balls in there. I am looking for a beanbag chair filled with shards of glass
Thomson : Sure, I will check that for you
You: do you carry those?
Thomson : Please have a look at the item Band-Aid® Brand Flexible Fabric Bandages, Assorted Sizes, Box Of 100 (Item# 865843)
You: do those have sponge bob on them
You: Or Patrick
Thomson : We do carry these variety of band aids only
You: Mother F****R!!!!!!!!!!
You: Ok
You: sorry
You: i lost my temper
You: Thom, have you ever had to stab a man in the head with a bayonet?
You: Back in the war I did that once. I have nightmares about it. It was our platoon chef. He made some real awful Salisbury steak. I didn't want to do it. But it was for the good of the unit. You know? You understand right?
Thomson : I do understand
You: I have nightmares about it sometimes. I was going to take some Xanax to fall asleep last night. These visions were floating through my head. They weren't working as well as they used to so I took 10
You: but then I realized I took flomax by accident
You: and I peed the bed
You: I peed it real bad, Thom
You: The misses was not happy
You: No sir
Thomson : Okay, May I know if you any queries related to office depot
You: yeah, sorry I got off topic
Thomson : Please let me know
You: ok
You: Thom....
You: Do you love me?
You: I think I love you Thom
You: I've never felt this way about another man before
Thomson : The purpose of this chat is for customer assistance with Office Depot related queries. If there are no questions related to Office Depot, this chat session will be terminated.
You: Thom, I thought we were friends
You: I told you I was going to fly you for free to new york
You: with your lady friend
You: and give you a free hotel
You: and free dinner
You: I don't think you are being very appreciative
Thomson : If you need further assistance, we're available to chat with you 24 hours a day, 7 days a week. Thank you for choosing Office Depot.
Thomson has disconnected.
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