Customer Service Chats #4 I think Tony is Trying to Kill Me
Some of my online live customer service chats are amazing. The customer service reps will say unexpected hilarious things. Some of them don't work as well. I have learned that they don't seem to pick up on nuance. Either that or they don't feel it's appropriate to tell me my friend is trying to kill me. Please see both conversations below, one from Office Depot and one from Kohls. You will see what I mean. I think I made the dude from Office Depot so uncomfortable he ended up ghosting me. Maybe Tony was just trying to be nice and this was all a big misunderstanding? You decide. OFFICE DEPOT Dulsie Nelson : Hi, my name is Dulsie Nelson. It will be my pleasure to assist you today. You : Hi Dulsie You : How are you doing today? Dulsie Nelson : Hi Scott Dulsie Nelson : Welcome to office depot You : Thank you, my friend You : You humble me with your hospitality Dulsie Nelson : I am fine Scott, How about you ? You : I am good. It is almost Thanksg
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